Today we are announcing the launch of the Hoot Ratings Platinum Program, expanding our fast growing Rate My Service program.
Platinum Program
Hoot Ratings was hatched with the goal of providing a simple and private feedback channel between consumers and business owners. Our success is a result of our ability to help businesses deliver excellent service to every customer and to give consumers a simple outlet for communication for expressing feedback. We are excited to be giving our business partners the added value of the Hoot Ratings Platinum Program.
Rate My Service is the signature program of Hoot Ratings.
Rate My Service
The Rate My Service program at Hoot Ratings is the customer-centric solution for collecting feedback. By calling the Rate My Service number, 1-888-898-HOOT (4668), consumers can leave feedback, called a “Hoot”, on any business at any time. We keep all feedback confidential, deliver it directly to the business owner and provide an anonymous channel for consumer and business owner to exchange additional information.
The Hoot Ratings Platinum Program is a premium service taking the Rate My Service program to the next level.
The Platinum Program delivers additional services to business owners to maximize the value of customer feedback. Owners receive all the value of the Rate My Service program, plus monthly reporting, marketing materials, best practices and unlimited Hoots delivered directly via email. Owners are also invited to join the Platinum Partner Forum (PPF), our members-only portal, where business owners and industry experts can confidentially share strategies for optimizing the customer service experience. The Hoot Ratings Platinum Program provides peace of mind that there is a system in place to immediately identify customer-related problems and make sure a business is operating effectively.
